It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use local trusted courier partners. You’ll be asked to select a delivery method during checkout.

A coil's lifetime depends on the user and the juice that is being used.

A coil should last 1-3 weeks depending on the user. Sweeter juice tends to cause a quicker build up on the coils.

We always aim to ensure that our customers are satisfied with our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Depending on the size of your bottle and your consumption, your juice should last you about 2- 4 weeks.

MTL juice tend to last longer than Direct Inhale juice, because of the higher nicotine in MTL juice.

The burnt taste is caused by your cotton inside the coil that has burned. The burnt taste comes from the cotton is not soaking up enough juice, once you fire your vape the dry cotton will burn.

This can be caused by various reasons, it is best to come in and let us take a look for you.

Juice leaking out of your tank is caused by the coil that floods. This means that there is too much juice being pulled through into your coil and the cotton cannot soak up more.

This is usually caused by dragging too hard on the vape or your wattage settings are too low.

Starter kits prices vary. A Basic vape starter kit will cost you anything from R420.00 to R720.00. The type of kit you choose will depend on your smoking habits.

This excludes a juice that will cost you around R130.00 to R350.00, this juice should last you around 2-4 weeks.

Battery storage is very important for the lifetime and health of your batteries.

Batteries need to be stored in a plastic or silicone container and be kept away from heat and sunlight. The positive side of the batteries must never come into contact with any metal object or another battery.

Yes. All vape batteries and built-in battery vapes are rechargeable. The vapes with built-in batteries will have a charging port.

Removable batteries can be charged with a safe battery charger.

Using the correct charging methods are important for safety and battery health, please refer to your product information booklet for charging recommendations.

Sub-ohm vaping refers to a device that uses a pre-built coil , basically any tank that you have to buy and insert a coil that cannot be rewicked.

Buildable or Re-buildable tanks use interchangeable wired coils that have to be wicked with cotton after installing. You can choose between a variety of wired coils depending on your vaping needs.

Mouth-to-Lung (MTL) refers to a "cigarette" type of draw or feel when vaping. You draw the vapor into your moth and then inhale it into your lungs. This vaping method is used for high nicotine strength juice and smaller pods or vapes on low wattage's.

Direct-inhale refers to a method of drawing where you directly inhale and breathe the vapor straight into your lungs, this method is used for lower nicotine strength juice and larger and more powerful vapes.

Sub-ohm vaping refers to a device that uses a pre-built coil , basically any
tank that you have to buy and insert a coil that cannot be rewicked.

Buildable or Re-buildable tanks use interchangeable wired coils that have to
be wicked with cotton after installing. You can choose between a variety of
wired coils depending on your vaping needs.